About Us

With the ever changing risks and large exposures, more insurance contracts are being underwritten with quota-share participation to address the increasing values and limits.  That results in the demand for specialized independent adjusting services that continues to keep up with the latest repair techniques and challenges.   We believe that if one looks at the over-all independent adjusting world, Specialty Adjusters, Inc. is one of the few companies that can handle complicated losses in a professional manner that will minimize the costs for Underwriters, Brokers and Assureds alike.

After an exciting and prosperous career with Hartford Steam Boiler starting in 1981, Tracy L. Smith left Hartford Steam Boiler in January 1997 and helped form an alliance initiating a US office operation of IRISC Technical Services (USA), an independent insurance adjusting company. Based on the need for a specialized technical adjusting firm, March 16, 1999, Giles & Smith Insurance Technical Services, dba “ITS (Worldwide)”, a Texas Corporation was formed. After years servicing the needs of the independent adjusting demands in the insurance industry, ITS (Worldwide) better identified the technical needs of the industry.

On February 18, 2003, Tracy L. Smith formed Specialty Adjusters, Inc. located in Houston, in order to meet the needs of the Special Risks requirements facing the large exposure industries including Petro-Chemical, Construction and Power Generation facilities of today’s markets. In May 2008, Tracy moved his office and staff to Woodville, TX, just northeast of Houston.

We continue to service our clients throughout the world with skilled individuals with high integrity to provide timely and comprehensive analysis of the assignments.  We pride ourselves for being thorough and completing our assignments in a timely manner.




Tracy L Smith
Tracy Smith’s experience is specializing in management, investigation, evaluation, and settlement of large industrial property and casualty claims. These include All Risk, Boiler and Machinery, Time Element, and Environmental Exposures. He has a great deal of experience entailing large physical damage and business interruption losses on chemical, oil and gas, power generation, heavy manufacturing and pulp/paper. He has settled large, first party claims with a strong pursuit of subrogation recovery. Tracy has a strong mechanical and electrical background through work experience, military, and civilian training.
Tracy L. Smith
President / CEO /
Technical Director
Specialty Adjusters, Inc.
View Curriculum Vitae

As of October 4, 2004, Pam was brought on to work closely with Tracy L. Smith and assists him with office organization, employee supervision, providing real estate consultation support, and property management capabilities. She handles the Specialty Adjusters accounts receivables and payables, coordinates all transactional data for accounting purposes, and allocates monthly reporting and taxes records. Pam greatly enhances the supports the company with 30 years of clerical/secretarial and management skills.
Pamela L. Smith
Office Manager /
Executive Assistant
Specialty Adjusters, Inc.

Kim joined Specialty Adjusters in October of 2010 and provides assistance to Pam Smith by handling telephones, filing, license renewals, computer updates and changes. Her organizational skills are valued as she assists with keeping all files up dated and in order. She assists with invoicing and editing various materials. Kim adds several years of experiences in various positions held within the last 20 years and has become a tremendous asset to our business model.
Kimberly Burch
Administrative Assistant
Specialty Adjusters, Inc.
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